This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot select take a screenshot in my context menu anymore?

  • 2 replies
  • 4 have this problem
  • 15 views
  • Last reply by cor-el

razjains
razjains
more options

With my last version of firefox I was able to right click and select take a screenshot. However, the item is now missing from the context menu? I am unable to bring back the feature or find it in the customize toolbar items either?

With my last version of firefox I was able to right click and select take a screenshot. However, the item is now missing from the context menu? I am unable to bring back the feature or find it in the customize toolbar items either?
Attached screenshots

All Replies (2)

razjains
razjains Question owner
more options

I'm replying to myself with another screenshot of my screenshot issue

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The second screenshot show the context menu when you right-click an image. To get "Take a Screenshot" you need to right-click in free space and not an image or link.

That said:

Does the "Ctrl+Shift+S" keyboard shortcut (Windows/Linux) work ?

Make sure that Screenshots isn't disabled.

You can check these prefs on the about:config page (both should be false).

  • extensions.screenshots.disabled = false
  • screenshots.browser.component.enabled = false

Taking screenshots can also be disabled via a policy (see about:policies).

You can open the about:config page via the location/address bar. On the warning page, you can click "Accept the Risk and Continue" to open about:config.