This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Thunderbird continually asking for Passwords but won't accept or save them

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by Matt

Alan2592
Alan2592
more options

I've used Thunderbird (TB) for years and have never been asked for a password until about two weeks ago. Tb is now contually requesting password but it won't accept or save them. I've uninstalled my TB program and reinstalled the latest, but the problem still persists. I've now got emails on the virginmedia server that I can't download to TB. I'm an 89 year old and am at my withs end. I use Windows 11, Tb and Virgin Media as my ISP. Please is ther some one out there who can solve this proble?

I've used Thunderbird (TB) for years and have never been asked for a password until about two weeks ago. Tb is now contually requesting password but it won't accept or save them. I've uninstalled my TB program and reinstalled the latest, but the problem still persists. I've now got emails on the virginmedia server that I can't download to TB. I'm an 89 year old and am at my withs end. I use Windows 11, Tb and Virgin Media as my ISP. Please is ther some one out there who can solve this proble?

Modified by Wayne Mery

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Duplicated here https://support.mozilla.org/en-US/questions/1415125