This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can’t send or receive email

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by david

breckww08
breckww08
more options

On my new computer, I downloaded TB and started a new account. Then I was able to copy my old acct to the new computer. I deleted the most recent acct but I still can’t send or receive. Please help.

On my new computer, I downloaded TB and started a new account. Then I was able to copy my old acct to the new computer. I deleted the most recent acct but I still can’t send or receive. Please help.

All Replies (1)

david
david
  • Top 10 Contributor
more options

What do you mean by copying the old account? Knowing the steps you took may prove useful. Thank you.