This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Need a new password for my Firefox account

  • 1 reply
  • 0 have this problem
  • 23 views
  • Last reply by Paul

James Pittman
James Pittman
more options

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

I misplace my old password on my Firefox account and had to purchase a new phone and I have a new password but it is not going through my selected new password is: [removed from public] and my email address is: [edited from public]@gmail.com

Modified by James

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

This support article should help:

https://support.mozilla.org/en-US/kb/ive-lost-my-firefox-sync-account-information