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ending playing video crashes firefox

  • 3 replies
  • 1 has this problem
  • 32 views
  • Last reply by m1k0_38

m1k0_38
m1k0_38
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Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos.

Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810

Best regards, Michal

Hey, since 2 months firefox started crashing when a video comes to the end. I tried it in troubleshoot mode skipped to min 10:45/10:50 and played. after this 5 sec it just crashed. I noticed it on youtube but tried it on other players and it also happened. Today I also started a video on a other website and it crashed but not when starting youtube videos. Here my last 5 crash reports: bp-8fdedc8b-c8bc-404f-9e3e-8f2fd0230813 bp-b15becdb-456b-4a22-971c-2c0c20230813 bp-9754361a-f67b-445a-9163-c88a20230813 bp-cffc46ae-9ae5-4678-a323-7b60b0230813 bp-a863679a-577e-45f4-9f4e-002bc0230810 Best regards, Michal

Chosen solution

The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

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All Replies (3)

zeroknight
zeroknight
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Chosen Solution

The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

m1k0_38
m1k0_38 Question owner
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Dropa said
What version of GPU driver are you using and where did you download it from? Sounds like GPU software issue.

I have the latest driver from geforce experience (Ver. 536.99).

m1k0_38
m1k0_38 Question owner
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zeroknight said
The crash is occurring in audiohooks64.dll which is a third-party module. You can block it by visiting about:third-party in the address bar or you could identify the audio software responsible and uninstall it.

I opened the file location of audiohooks64.dll and it was Jamcast, so I uninstalled it and it worked. Thank you for help