This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Autofill

more options

I can't figure out how to get Firefox to autofill info like my email addy, name, phone number, etc. What is the secret - so annoying to have to type this stuff over & over again. Makes me miss Chrome.

Thanks for your help!

~Lisa

I can't figure out how to get Firefox to autofill info like my email addy, name, phone number, etc. What is the secret - so annoying to have to type this stuff over & over again. Makes me miss Chrome. Thanks for your help! ~Lisa

All Replies (5)

more options

You have to go to Firefox settings to enable AutoFill and AutoSave for it to remember logins and for it to save them. If you don't enable these Auto settings they will not save or remember logins.

https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms https://support.mozilla.org/en-US/kb/autofill-logins-firefox

more options

See:

more options

Note that address and credit card autofill are limited to certain regions.

more options

Hey - thanks so much! I can't tell if this worked yet, but I'm keeping the reference info just in case.

more options

I have a similar problem with autofill for logins and passwords. The first problem showed up when accessing CVS.com starting at the first of this year (2023) when they made major changes to their web site so I thought that it was only a cvs issue. Instead of showing my login email I get - email address required. Once I enter the address, the saved password will auto fill. Last night, windows did a system update and today, I have this same issue with my earthlink email addresses. I used to get a list of the active addresses, now, like with cvs, I have to enter the address first. After that the related password will auto fill. This issue is only using firefox. Microsoft Edge does not seem to be similarly affected. ME will automatically fill in the last address I accessed but will show me all active addresses when I click on the address field. In firefox I do have the autofill logins and passwords selected.