This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hotmail account NOT SENDING email in Thunderbird 115.2.2

  • 7 replies
  • 7 have this problem
  • 1 view
  • Last reply by Martin

more options

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem.

what should I do to make them work on Thunderbird?

I have 3 email accounts on Thunderbird: 2 hotmail, one gmail. the Gmail works after the update. the 2 hotmail account do not send emails since the update. I deleted both accounts and put them back in Thunderbird and still do not send email. They download all the emails and folders without a problem. what should I do to make them work on Thunderbird?

Chosen solution

The instructions are in the bugzilla comment. Open Config. editor, enter oauth2.scope in the search box, delete any entries related to outlook.com, restart TB, and see if the connection works for hotmail.

Or, you can wait until it's fixed in the next release of 115.

Read this answer in context 👍 0

All Replies (7)

more options
more options

I looked at the link. I don't understand. May I have a step-by-step for dummy instruction/explanation?

more options

Chosen Solution

The instructions are in the bugzilla comment. Open Config. editor, enter oauth2.scope in the search box, delete any entries related to outlook.com, restart TB, and see if the connection works for hotmail.

Or, you can wait until it's fixed in the next release of 115.

more options

FINALLY found it. config.(space)editor Found it by searching for CONF and it showed the editor with the space...

Deleted two lines... That seems to have fixed it... THANKS

more options

For those (as I did) having issue as to where this 'config. editor' is, this is done in TB.

Click on the three horizontal lines in the top right of TB.

-> Then click on settings

-> In the search box, simply type: conf

-> you will then see a button with config. editor - click on that and type in the search parameters.

more options

Hi sfhowes,

Thank you! the link with the information you provided it solved the issue. All the posts here also helped, fantastic stuff.

Kind Regards

Modified by redurm

more options

I had this issue as well. In my case, I had to go to my Microsoft-account's settings and generate a new app password for Thunderbird.

Before doing this, I also performed various solutions posted by others.