This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird regularly asks me to enter my password to receive or send emails

  • 1 reply
  • 1 has this problem
  • 14 views
  • Last reply by Wayne Mery

ajc890
ajc890
more options

I have the latest version of Thunderbird installed. Regularly I am asked to enter my password before I can receive of send emails. Intitially I was entering the password again but lately I just close Thunderbird and then re-open Thunderbird and this overcomes the question of having to enter my password. However it is not a permanent fix as each day I have to do this action at least 3 times a day. Is there a solution to this problem?

I have the latest version of Thunderbird installed. Regularly I am asked to enter my password before I can receive of send emails. Intitially I was entering the password again but lately I just close Thunderbird and then re-open Thunderbird and this overcomes the question of having to enter my password. However it is not a permanent fix as each day I have to do this action at least 3 times a day. Is there a solution to this problem?

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

ajc are you still seeing this issue?