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Cannot change Firefox account password due to "incorrect password"

  • 1 reply
  • 2 have this problem
  • 17 views
  • Last reply by cor-el

darkbayleef
darkbayleef
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I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it.

Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it.

Not sure exactly how to fix this one, any suggestions welcome.

I'm trying to reset my Firefox account password. I know my password is correct, because I just signed into my Firefox account with it. Every time I try to change the password however, it tells me my old password is incorrect. I know it's not incorrect because as stated, I just signed into my account with it. Not sure exactly how to fix this one, any suggestions welcome.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to login to the Firefox Account via this website using the email address and password to get a fresh login.