This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My toolbars are missing

  • 2 replies
  • 3 have this problem
  • 9 views
  • Last reply by jnash67

more options

I am missing my top customizable toolbar, the spaces toolbar and a toolbar which is added through an installed add-on (QuickFolders). I thought it might be solved by clicking on 'customize' in the view toolbar menu, but the button is greyed out and does not respond.

I've been working with the QuickFolders add-on author and he is stumped so I'm thinking it may be a Thunderbird issue. I am running TB 115.4.2 on Windows 11.

I am missing my top customizable toolbar, the spaces toolbar and a toolbar which is added through an installed add-on (QuickFolders). I thought it might be solved by clicking on 'customize' in the view toolbar menu, but the button is greyed out and does not respond. I've been working with the QuickFolders add-on author and he is stumped so I'm thinking it may be a Thunderbird issue. I am running TB 115.4.2 on Windows 11.

Modified by Mark

All Replies (2)

more options

I've found that this problem goes away (temporarily) by adding a new mail account. Immediately after adding the new mail account, all my toolbars miraculously appear. This includes the top customizable toolbar, the spaces toolbar and my QuickFolders toolbar. Unfortunately, after restarting Thunderbird they are all gone again. I have found that I can simply go to Account Settings > Account Actions > Add Mail Account... then cancel... and the toolbars appear... until I restart again.

more options

I'm having this problem as well. There's no way to get to calendar or tasks but when I add a mail account the toolbar temporarily re-appears and i can re-customize the toolbar. It goes away again after a restart.