This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Continuing problem with Facebook navigation / icons missing

  • 2 replies
  • 0 have this problem
  • 2 views
  • Last reply by Paul

levins0
levins0
more options

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone.

I'm running iOS 16.6 currently, and Focus 119.0 (17290).

I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page.

Is anyone else having this problem, and do you have any suggestions for fixing it?

Thanks very much!

Hello. For quite a while now, probably a year or so, I have not been able to see icons in Facebook when I use Focus on my iPhone. I'm running iOS 16.6 currently, and Focus 119.0 (17290). I am attaching screenshots of what the Facebook page looks like. All of the icons are just little squares, which is kind of annoying when trying to navigate. The navigation *works* -- it's just not showing on the page. Is anyone else having this problem, and do you have any suggestions for fixing it? Thanks very much!
Attached screenshots

All Replies (2)

levins0
levins0 Question owner
more options

Aha! So I was looking through the settings and tried changing a few things, and it appears that the issue is "web fonts". I had the app set to block web fonts. When I set the option to disabled (to allow web fonts, I assume), then Facebook started looking correct. I guess the icons are something to do with web fonts, though I'm not entirely sure why. I'm also not entirely sure what the ramifications of turning them back on will do, but I assume a web search will help me learn more about it. Hope this helps someone else.

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.