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Error code: SEC_ERROR_KEYGEN_FAIL

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  • 1 has this problem
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  • Last reply by zeroknight

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Ever since the automatic update of the new Firefox 120.0.1 none of my pages or websites will open. No matter where I go I get the error message: Error code: SEC_ERROR_KEYGEN_FAIL before the update I was able to open my bookmarks and other websites with no issues. It is now totally unusable. Please help I like Firefox over Chrome and Edge.

Ever since the automatic update of the new Firefox 120.0.1 none of my pages or websites will open. No matter where I go I get the error message: Error code: SEC_ERROR_KEYGEN_FAIL before the update I was able to open my bookmarks and other websites with no issues. It is now totally unusable. Please help I like Firefox over Chrome and Edge.

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Try updating to the latest version 121.

Does it still happen in Troubleshoot Mode?