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notification about new message

  • 3 replies
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  • 10 views
  • Last reply by ВРР

ВРР
ВРР
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I am having a problem with Thunderbird version 115.8.1 (64-bit). I use a message filter to sort messages into specific folders. When I receive messages, I do not see a notification near the clock in Windows. The corresponding menu item in Thunderbird settings is enabled. However, a new message mark appears and disappears on the Thunderbird icon, and the notification sound plays.

Here are some additional details:

I am not sure what else to try. Can you please help me?

I am having a problem with Thunderbird version 115.8.1 (64-bit). I use a message filter to sort messages into specific folders. When I receive messages, I do not see a notification near the clock in Windows. The corresponding menu item in Thunderbird settings is enabled. However, a new message mark appears and disappears on the Thunderbird icon, and the notification sound plays. Here are some additional details: *I am using Windows 10. *I have tried restarting Thunderbird and my computer. *I have tried disabling and re-enabling the notification settings in Thunderbird. *I used the Mailbox Alert add-on (https://addons.thunderbird.net/uk/thunderbird/addon/mailbox-alert/?src=search), but the author of this add-on has stopped supporting it. I am not sure what else to try. Can you please help me?

Modified by Matt

All Replies (3)

david
david
  • Top 10 Contributor
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Just a suggestion: disable the addon and see if the problem remains.

ВРР
ВРР Question owner
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I removed this add-on a few monthes ago

ВРР
ВРР Question owner
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I need to clarify. I have over 350 message filters set up in Thunderbird. And messages are distributed across over 30 folders and subfolders. Some messages trigger notifications upon arrival, while others do not.