This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why I can't take screenshot?

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Modified by Hamza Shareef

Chosen solution

What methods have you tried so far?

  • Ctrl+Shift+S
  • Right-click a blank area of the page > Take Screenshot (to bypass a site custom right-click menu, hold the Shift key down while right-clicking)
  • Use the scissors button you can add to your toolbar with the Customize feature (Customize Firefox controls, buttons and toolbars)
Read this answer in context 👍 0

All Replies (5)

more options

Chosen Solution

What methods have you tried so far?

  • Ctrl+Shift+S
  • Right-click a blank area of the page > Take Screenshot (to bypass a site custom right-click menu, hold the Shift key down while right-clicking)
  • Use the scissors button you can add to your toolbar with the Customize feature (Customize Firefox controls, buttons and toolbars)
more options

Screenshots work for me on the linked page. It can fail if the page title is too long which will be fixed in version 127 (Bug 1818862).

more options

@zeroknight

Is this a old bug?

zeroknight said

Screenshots work for me on the linked page. It can fail if the page title is too long which will be fixed in version 127 (Bug 1818862).
more options

The bug seems to go back to 2022.

more options

Are you using the "Always ask" choice for saving a download as that should allow to shorten the filename?

  • Settings -> General -> Files and Applications -> Downloads