Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No sound even though sound is enabled. Sound OK with Chrome

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by jonzn4SUSE

more options

I am not getting sound even though sound is enabled both in Firefox and computer. However I am getting sound in Chrome. Using Windows 10 on Lenovo Thinkpad X1.

I am not getting sound even though sound is enabled both in Firefox and computer. However I am getting sound in Chrome. Using Windows 10 on Lenovo Thinkpad X1.

All Replies (2)

more options

What do you see here? see screenshot

Helpful?

more options

Have you ran Lenovo System Update recently?

Also, just for S&Gs, I would run updates from Intel. https://www.intel.com/content/www/us/en/support/detect.html

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.