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Mail folders not recognised

  • 2 replies
  • 0 have this problem
  • 7 views
  • Last reply by MartynSP2

MartynSP2
MartynSP2
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I have linked Thunderbird to my iCloud mail using Apple's straightforward app-specific password facility. Thunderbird recognises the basic folders (inbox etc...) and I can send / receive mails.

Thunderbird does not recognise the majority of iCloud's Mail Folder hierarchy so most of my mail 'history' going back 20 years is missing. It is still present if I view it on iCloud's web service.

Two random folders (each containing 30+ mails) are available through the Thunderbird client. The remaining 70-80 folders are not.

This is a very simple Thunderbird set up, single e-mail account, no messaging or anything else (no need, don't want).

HP laptop, Windows 11, Intel i5 - plenty of RAM and local storage

I have linked Thunderbird to my iCloud mail using Apple's straightforward app-specific password facility. Thunderbird recognises the basic folders (inbox etc...) and I can send / receive mails. Thunderbird does not recognise the majority of iCloud's Mail Folder hierarchy so most of my mail 'history' going back 20 years is missing. It is still present if I view it on iCloud's web service. Two random folders (each containing 30+ mails) are available through the Thunderbird client. The remaining 70-80 folders are not. This is a very simple Thunderbird set up, single e-mail account, no messaging or anything else (no need, don't want). HP laptop, Windows 11, Intel i5 - plenty of RAM and local storage

All Replies (2)

david
david
  • Top 10 Contributor
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Assuming this is IMAP, try this: - highlight account in left side bar, rightclick and select 'subscribe' and see if the folders are available.

Helpful?

MartynSP2
MartynSP2 Question owner
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First thing I tried, all folders are subscribed, nothing happens. Thunderbird even left open overnight to verify that this was not just slow replication.

Modified by MartynSP2

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