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Videos Unable to Play

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Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist?

Best, Steve

Videos stopped playing on Firefox today. I had no issues even this morning but starting a few minutes ago no videos would load and play. I am able to play videos on Chrome and no other video/audio issues. I restarted my pc and cleared Firefox cache/cookies but that hasn't fixed the problem. I am using Windows 10. Could you please assist? Best, Steve

All Replies (4)

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What videos??? What site? Show the issue and provide link and steps to replicate if needed.

Helpful?

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Videos on YouTube are not playing. Not sure about other sites but at least some imbedded videos on Yahoo News did play so this seems specific to YouTube.

Helpful?

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Examples of videos not working for you please... Do you have the same issue with Firefox in Troubleshoot Mode?

Helpful?

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No videos were playing. I went into troubleshoot mode and tried a video and it didn't work. I then closed the browser, launched a fresh browser, and now anything on youtube plays fine. I don't know if I'm still in troubleshoot mode or not, but the issue seems to be fixed.

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