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Audible.co.uk on browser won't display the help page and samples in searches.

  • 2 replies
  • 0 have this problem
  • Last reply by up656196

up656196
up656196
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I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.

I'd like to be able to see the help page on audible in desktop browser I can still open the help page in chrome but not Firefox and it is annoying having to switch browsers.
Attached screenshots

Modified by up656196

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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https://help.audible.co.uk/s/?language=en_GB&ref_pageloadid=MBwpP3kAdNFehDBu&pf_rd_p=ca85f509-b761-4f9e-a512-a99d46b4dafe&pf_rd_r=SJ436VMSBT7FE673PQCK&pageLoadId=K510nUNiD9Fz7vYC&creativeId=457dfbee-e5d2-42d7-a709-863d08aa5034

It works for me from US East Coast. see screenshot

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try to clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Helpful?

up656196
up656196 Question owner
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Does work in troubleshoot mode, but I can't find the cause. Might be an extenstion, I have hardware accel off because my browser kept crashing with it on. Either way that pointed me in the right direction, thanks!

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