This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Instagram wont open

  • 1 reply
  • 3 have this problem
  • 16 views
  • Last reply by jonzn4SUSE

more options

Instagram wont load on Firefox, but works on other browsers. It just shows the instagram logo and doesnt get passed it.

Instagram wont load on Firefox, but works on other browsers. It just shows the instagram logo and doesnt get passed it.

All Replies (1)

more options

I don't do social media, this is as far as I can go, but site comes up for me. see screenshot

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Try Clear all items for a single site. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Try Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.