This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES

Adrainc
Adrainc
more options

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES

Per the help articles and user input: I have cleared the history cash I went into settings > privacy and security > browser privacy > enhanced tracking protection > manage exceptions added WSJ, Barrons, and Market watch I went into settings > privacy and security > browser privacy > enhanced tracking protection and reset the security level to "custom" and "only in private windows" for tracking and suspected fingerprints I have turned off the privacy badger for WSJ, Barrons, and Market watch

EVERY TIME I START FIREFOX AND LOG INTO WSJ I CAN'T SEE THE COMMENTS

if i click on the grey shield and turn off "Enhanced Tracking Protection" I CAN see the comments. But i have to do it EVERY TIME i start up.

How do i turn "Enhanced Tracking Protection" off for WSJ and associated sites???

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES Per the help articles and user input: I have cleared the history cash I went into settings > privacy and security > browser privacy > enhanced tracking protection > manage exceptions added WSJ, Barrons, and Market watch I went into settings > privacy and security > browser privacy > enhanced tracking protection and reset the security level to "custom" and "only in private windows" for tracking and suspected fingerprints I have turned off the privacy badger for WSJ, Barrons, and Market watch EVERY TIME I START FIREFOX AND LOG INTO WSJ I CAN'T SEE THE COMMENTS if i click on the grey shield and turn off "Enhanced Tracking Protection" I CAN see the comments. But i have to do it EVERY TIME i start up. How do i turn "Enhanced Tracking Protection" off for WSJ and associated sites???

All Replies (2)

Adrainc
Adrainc Question owner
more options

P.S. i don't have this problem on Edge, Norton, or Chrome, browsers...

Helpful?

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Post a screenshot and provide a link, maybe someone is also paying for the site. Cannot find anything free on the site to try an replicate the issue. Did you try with Firefox in https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Troubleshoot Mode? See screenshot to turn off ETP.

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.