We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES

more options

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES

Per the help articles and user input: I have cleared the history cash I went into settings > privacy and security > browser privacy > enhanced tracking protection > manage exceptions added WSJ, Barrons, and Market watch I went into settings > privacy and security > browser privacy > enhanced tracking protection and reset the security level to "custom" and "only in private windows" for tracking and suspected fingerprints I have turned off the privacy badger for WSJ, Barrons, and Market watch

EVERY TIME I START FIREFOX AND LOG INTO WSJ I CAN'T SEE THE COMMENTS

if i click on the grey shield and turn off "Enhanced Tracking Protection" I CAN see the comments. But i have to do it EVERY TIME i start up.

How do i turn "Enhanced Tracking Protection" off for WSJ and associated sites???

I CAN'T SEE COMMENTS FOR WSJ.COM ARTICLES Per the help articles and user input: I have cleared the history cash I went into settings > privacy and security > browser privacy > enhanced tracking protection > manage exceptions added WSJ, Barrons, and Market watch I went into settings > privacy and security > browser privacy > enhanced tracking protection and reset the security level to "custom" and "only in private windows" for tracking and suspected fingerprints I have turned off the privacy badger for WSJ, Barrons, and Market watch EVERY TIME I START FIREFOX AND LOG INTO WSJ I CAN'T SEE THE COMMENTS if i click on the grey shield and turn off "Enhanced Tracking Protection" I CAN see the comments. But i have to do it EVERY TIME i start up. How do i turn "Enhanced Tracking Protection" off for WSJ and associated sites???

All Replies (2)

more options

P.S. i don't have this problem on Edge, Norton, or Chrome, browsers...

Helpful?

more options

Post a screenshot and provide a link, maybe someone is also paying for the site. Cannot find anything free on the site to try an replicate the issue. Did you try with Firefox in https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Troubleshoot Mode? See screenshot to turn off ETP.

Modified by jonzn4SUSE

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.