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TB can't compact corrupt Inbox Folder and won't delete it.

  • 3 replies
  • 0 have this problem
  • 8 views
  • Last reply by Wayne Mery

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When routinely compacting folders I always get the error message that Inbox folder could not be compacted because writing to folder failed. I have repeatedly tried to repair the folder and have confirmed all folder permissions are as they should be-i.e., full control, without success. So I thought the thing to do is delete the folder and create a new Inbox. First to save the messages I want to keep to my 2024 Archive and I selected about 430 messages to archive. Those are now lost as far as I can tell and did not make it to Archives. I tried to delete Inbox folder and it would not delete. I then deleted messages in the folder one by one. It turns out that there is one message that would not delete no matter what (a Craigslist conversation). I try to delete or move to trash and nothing happens. So now my Inbox has one email left in it but it says that it contains 240MB! (The size of my missing 430 messages???) What is going on? I also have the bug that opens Inbox on some random previous email and not on the latest one. My OS is Windows 10, TB version 128.4.0esr, and Anti Virus is Windows Defender.

When routinely compacting folders I always get the error message that Inbox folder could not be compacted because writing to folder failed. I have repeatedly tried to repair the folder and have confirmed all folder permissions are as they should be-i.e., full control, without success. So I thought the thing to do is delete the folder and create a new Inbox. First to save the messages I want to keep to my 2024 Archive and I selected about 430 messages to archive. Those are now lost as far as I can tell and did not make it to Archives. I tried to delete Inbox folder and it would not delete. I then deleted messages in the folder one by one. It turns out that there is one message that would not delete no matter what (a Craigslist conversation). I try to delete or move to trash and nothing happens. So now my Inbox has one email left in it but it says that it contains 240MB! (The size of my missing 430 messages???) What is going on? I also have the bug that opens Inbox on some random previous email and not on the latest one. My OS is Windows 10, TB version 128.4.0esr, and Anti Virus is Windows Defender.

Chosen solution

> So I thought the thing to do is delete the folder and create a new Inbox.

That of course would lose your messages in the pop Inbox. But you are past that point.

Right+click on the account, click on Server Settings, then on the bottom right side click on Browse. Shut down Thunderbird, and delete Inbox and Inbox.msf that are in that directory.

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All Replies (3)

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If this is an IMAP account, you can delete the inbox, restart thunderbird and it will recreate it.

Helpful?

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Clicking Delete doesn't do anything. Also It is a POP account.

Helpful?

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Chosen Solution

> So I thought the thing to do is delete the folder and create a new Inbox.

That of course would lose your messages in the pop Inbox. But you are past that point.

Right+click on the account, click on Server Settings, then on the bottom right side click on Browse. Shut down Thunderbird, and delete Inbox and Inbox.msf that are in that directory.

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