This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

problem in removal of email from old windows 7 pc to new windows 11 pc

  • 2 replies
  • 0 have this problem
  • Last reply by david

more options

Recently I need to removal of emails from old pc to new pc. I have used the the thunderbird's method under the help document, but it was not worked probably. All my emails was not found in the new pc. Basically, I have a lot of email (~170GB) were located on different folders of the old pc. I have copied the thunderbird profiles folder under the roaming folder, and copy various email folders to the new pc with same locations ( such as under D:\data\... How can I get back all old emails with the same hierarchy structure?

Recently I need to removal of emails from old pc to new pc. I have used the the thunderbird's method under the help document, but it was not worked probably. All my emails was not found in the new pc. Basically, I have a lot of email (~170GB) were located on different folders of the old pc. I have copied the thunderbird profiles folder under the roaming folder, and copy various email folders to the new pc with same locations ( such as under D:\data\... How can I get back all old emails with the same hierarchy structure?

All Replies (2)

more options

I have recently gone through this.

See Moving Thunderbird from old to new PC

First thing to do is to check if you are moving from 32 bit to 64 bit versions (which in my case didn't work).

I imported to the new PC from a copy of the Thunderbird directory on the old PC which has the Profile 3 levels down.

Modified by NoahSUMO

Helpful?

more options

You have a custom setup, so I cannot be specific. Assuming the profile was on drive c in default location and that this is also true on new pc, I suggest you click the 'server setting' pane for each account and adjust the 'local folder pointer to wherever the account is stored.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.