This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Private Mode

  • 6 replies
  • 0 have this problem
  • 15 views
  • Last reply by James

more options

I asked before HOW DO I GET RID OF MASK and out of private mode. I HAVE WASTED. 2 DAYS

I asked before HOW DO I GET RID OF MASK and out of private mode. I HAVE WASTED. 2 DAYS

All Replies (6)

more options

I just want an answer. I dont want to jump through all your hoops a million times.

I dont want to change my name or my primary email or my password I JUST WANT MASK GONE

HALF the time Firefix doesnt work I need to change to another password saver

Helpful?

more options

No you have not solved the problem

How much more plain can i be GET RID IF MASK tell me HOW TO DO THAT.

I PROBABLY WILL HAVE TO WASTE ANOTHER 2 DAYS TRYING YO SIGN BACK ON YO GET THE ANSWER

Helpful?

more options

Hi

If you tap the mask icon again, you will be able to leave private browsing mode. It is not possible to remove the icon from Firefox for Android.

Helpful?

more options

I hate firefox YOU MAKE THINGS WORSE

Helpful?

more options

I am not sure how, but thank you for your feedback.

Helpful?

more options

You did get a reply in your earlier thread at https://support.mozilla.org/en-US/questions/1474601

Note, this is a community support forum and not some form of direct chat, instant message, or ticket system. The replies from people who take the time to help can take anywhere from minutes to hours or longer.

Modified by James

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.