Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

v 3.6.3 on Mac Snow Leopard. Often, but not always, my iGoogle home page does not load.

more options

Using latest Snow Leopard on my Mac and Firefox v 3.6.3, since latest update my iGoogle homepage does not always load, sometimes just a blank Google page and I then have to click the homepage icon to load. After the first time used in any session, it will always load correctly. Sometimes it loads correctly, no apparent pattern.

This happened

Every time Firefox opened

== The latest version was installed......I THINK

Using latest Snow Leopard on my Mac and Firefox v 3.6.3, since latest update my iGoogle homepage does not always load, sometimes just a blank Google page and I then have to click the homepage icon to load. After the first time used in any session, it will always load correctly. Sometimes it loads correctly, no apparent pattern. == This happened == Every time Firefox opened == The latest version was installed......I THINK

All Replies (3)

more options

i build my google homepage and when i come back after shutting down my customized homepage is gone and i have build it all over.

more options

Google is my homepage. Recently, when I type a search query from Google's homepage, nothing happens. I mean absolutely nothing. No error, no "loading page" messages. Nothing. When I type the search in the Google toolbar, the search engine works fine. Anyone else having this problem and if so, how do you fix it?

Thanks in advance...

more options

ooops... guess I should have included the following: IMac. Snow Leopard 10.6.3 Mozilla Firefox 3.6.3

Sorry....