This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am unable to open online pdf files. I have Adobe reader, and have reinstalled it, but to no avail

  • 1 reply
  • 134 have this problem
  • 3 views
  • Last reply by Chris Ilias

AnonymousUser
AnonymousUser
more options

When I click on a link to a pdf. a new window opens and then it says "Done" at the bottom, but the page is completely blank. This happens every time - I am never able to view them.

When I click on a link to a pdf. a new window opens and then it says "Done" at the bottom, but the page is completely blank. This happens every time - I am never able to view them.

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Have you read this article: View PDF files using Firefox’s built-in viewer