This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I retain original message when replying or forwarding my emails?

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Morbus

more options

Hotmail is dropping the original message when I try to "reply to" or "forward" my messages. How can I fix this problem please?

This happened

Every time Firefox opened

== a couple of weeks ago I tried to forward my emails & edit out anything I didn't want forwarded. I've been using firefox successfully for a couple of years and now this has started recently.

Hotmail is dropping the original message when I try to "reply to" or "forward" my messages. How can I fix this problem please? == This happened == Every time Firefox opened == a couple of weeks ago I tried to forward my emails & edit out anything I didn't want forwarded. I've been using firefox successfully for a couple of years and now this has started recently.

All Replies (2)

more options

Hello Elemo.

First of all, and although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment as been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at www.getfirefox.com.

As for your troubles, see if this support article helps you:

http://support.mozilla.com/en-US/kb/Websites+look+wrong