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Firefox will no longer work after uninstalling and reinstalling

  • 6 replies
  • 0 have this problem
  • 5 views
  • Last reply by Morbus

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I am running max osx 10.6.3 and when i closed firefox i couldnt reopen it unless i force quit the app or quit it completely before closing the browser so i uninstalled and then reinstalled but the problem persisted so I deleted the contents of the preference folder after installing then reinstalled but now everytime i try to open it it gives me an error saying "a copy of firefox is already open. only one cope of firefox can be open at a time". I restarted the computer several times but that didnt fix anything and i can no longer start firefox. I am assuming its because there is a file somewhere telling firefox that it is open but I can find it.

This happened

Every time Firefox opened

I reinstalled firefox

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

I am running max osx 10.6.3 and when i closed firefox i couldnt reopen it unless i force quit the app or quit it completely before closing the browser so i uninstalled and then reinstalled but the problem persisted so I deleted the contents of the preference folder after installing then reinstalled but now everytime i try to open it it gives me an error saying "a copy of firefox is already open. only one cope of firefox can be open at a time". I restarted the computer several times but that didnt fix anything and i can no longer start firefox. I am assuming its because there is a file somewhere telling firefox that it is open but I can find it. == This happened == Every time Firefox opened == I reinstalled firefox == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

All Replies (6)

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Hello Al.

You may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

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I cant really get into firefox to disable or uninstall them and while an extension may have been causing my original problem, it isnt anymore. Now its a problem with the firefox system files but I guess I may be wrong.

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p.s. the last post was from me, forgot to put my name in

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Finally found the culprit folder. Something in the mozilla folder under ~/library/application support was causing the problem... deleted it, uninstalled and then reinstalled and we r back in the game.

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To manage extensions when you can even open Firefox, use safe mode.

It's great that it's fixed, though.

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Forgot all about safe mode... I guess I didnt c the Icon for it like you have on a PC so didnt think to use it. Oh well, thanks for the help anyways