This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 3.6.4 will constantly set window to aero basic interface, rather than aero glass, in Windows 7

  • 21 replies
  • 73 have this problem
  • 1 view
  • Last reply by Morbus

more options

Since updating to the most recent Firefox 3.6.4 I have noticed that it will sporadically set the windows interface to the aero basic rather than the aero glass interface I have my Windows 7 set up in (and in which Firefox itself opens). To clarify, the browser opens with the window frame as aero glass, but over the course of ten minutes or so of browsing, I will look up and notice it has reverted to basic. I have not been able to determine what happens when it shifts, or if it is a specific add-on (but I have been deleting or disabling any add-on I think might be causing it). Has anyone else experienced this? Is it a known problem? Any work arounds? Thanks!

This happened

Every time Firefox opened

== After 3.6.4 update

Since updating to the most recent Firefox 3.6.4 I have noticed that it will sporadically set the windows interface to the aero basic rather than the aero glass interface I have my Windows 7 set up in (and in which Firefox itself opens). To clarify, the browser opens with the window frame as aero glass, but over the course of ten minutes or so of browsing, I will look up and notice it has reverted to basic. I have not been able to determine what happens when it shifts, or if it is a specific add-on (but I have been deleting or disabling any add-on I think might be causing it). Has anyone else experienced this? Is it a known problem? Any work arounds? Thanks! == This happened == Every time Firefox opened == After 3.6.4 update

All Replies (1)

more options

Thanks for all the feedback everyone! (since I was the original poster of this thread). I agree that it certainly seems to be the browser, although I tried the about:config suggestion by the anonymous poster and it did not work for me, unfortunately. Upgraded to 3.6.8 didn't provide a fix either. Not sure what is going on, but hope it gets fixed soon. Yeah, I know, it's not a serious problem, but it is annoying to have my OS user-interface suddenly change in this one window.

  1. 1
  2. 2