This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a blue bar above the internet page tab that says "downloading the latest applications." It hasn't finished the downloading in the 2 weeks since I loaded Firefox. How do I get rid of it?

  • 1 reply
  • 19 have this problem
  • 7 views
  • Last reply by cor-el

more options

After I loaded Firefox and used it the 1st time, a blue bar appears above the internet page tab that says "Downloading the latest applications". No matter how long I leave the internet and compute on, it never finishes downloading. And every time I restart Firefox, the same blue bar appears. How do I get rid of this?

This happened

Every time Firefox opened

== After I loaded Firefox the 1st time, and every time I open the Firefox browser.

After I loaded Firefox and used it the 1st time, a blue bar appears above the internet page tab that says "Downloading the latest applications". No matter how long I leave the internet and compute on, it never finishes downloading. And every time I restart Firefox, the same blue bar appears. How do I get rid of this? == This happened == Every time Firefox opened == After I loaded Firefox the 1st time, and every time I open the Firefox browser.

All Replies (1)

more options

This can be a problem with the Silverlight plugin. See Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems