We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open dialogue on Mac?

  • 4 replies
  • 9 have this problem
  • 4 views
  • Last reply by Morbus

AnonymousUser
AnonymousUser
more options

I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

I am trying to reset toolbars and am following firefox's help instructions. How do I start firefox in safe mode on a Mac as the equivalent of holding option key whilst starting doesn't open a dialogue box on the Mac?

All Replies (4)

Morbus
Morbus
more options

Hello Jane.

Hopefully this support article is what you need:

http://support.mozilla.com/en-US/kb/Safe+Mode

AnonymousUser
AnonymousUser Question owner
more options

Thanks Morbus but this link takes me through to the instructions I was following. Doesn't work on the Mac.

Morbus
Morbus
more options

You'll notice that you can make the article show Mac instructions if you click Mac OS, near the top of the page, where it says Show content customized for:. If that still doesn't work, I can't provide you additional help, since I don't use Mac :(

AnonymousUser
AnonymousUser Question owner
more options

Thanks Morbus.. I hadn't noticed that but it was already set at Mac. I tried it again and it worked this time... but alas my main problem persists:

My back and forward buttons don't work in Firefox and I've lost all of my bookmarks! I've tried a few of the suggestions but without success at the moment.

Particularly unhelpful are the instructions to back-up your lost bookmarks - which I can't do cos they're lost!!