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My Firefox doesn't open to the set homepages, and My back/forward/refresh buttons are constantly greyed out.

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  • Last reply by Morbus

malosavich
malosavich
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When I open Firefox it shows a blank page. When I press the home button, the tabs I have set as home pages appear as normal. The back, forward, refresh and stop buttons are all permanently grayed out and unresponsive.

I have updated Firefox, uninstalled it, re installed it and still it doesn't work.

When I open Firefox it shows a blank page. When I press the home button, the tabs I have set as home pages appear as normal. The back, forward, refresh and stop buttons are all permanently grayed out and unresponsive. I have updated Firefox, uninstalled it, re installed it and still it doesn't work.

All Replies (1)

Morbus
Morbus
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Hello.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and themes and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Please have no fear of following my instructions to the line, as all can be easily undone.

If the problem is not disappears when all add-ons are disabled, you can go into Tools > Options > General > When Firefox starts:Show my homepage. As for the interface being unresponsive, hopefully that's some problem with an add-on. But you may want to try going into View > Toolbars > Customize... > Restore Default Set to restore the interface to its default configuration.