This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox was working always ok on my w2k before last update to 3.6.8

  • 3 replies
  • 53 have this problem
  • 4 views
  • Last reply by Nico74

FoxRules
FoxRules
more options

Installed Firefox 3.6.8, tried update first, then did complete uninstall and fresh install from scratch. Problems, problems...

Can not set Tools-Options, the page is blank with only CANCEL button active. Pages keep loading forever, tab page load indicator never stops. On first start, home is www.google.com, then it reverts to Firefox-Google home and search does not work at all. Will not let me connect to support.mozilla website either. Drives me crazy ! Thanks for help in advance.

Installed Firefox 3.6.8, tried update first, then did complete uninstall and fresh install from scratch. Problems, problems... Can not set Tools-Options, the page is blank with only CANCEL button active. Pages keep loading forever, tab page load indicator never stops. On first start, home is www.google.com, then it reverts to Firefox-Google home and search does not work at all. Will not let me connect to support.mozilla website either. Drives me crazy ! Thanks for help in advance.

Chosen solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Read this answer in context 👍 1

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

FoxRules
FoxRules Question owner
more options

Thanks !!! Works in safe mode. Some incompatibility in plugin, extension, add on, theme or toolbar is causing this to make Firefox hang up as well. I wish I would know which one exactly the culprit is. I kept a few, updated a few, and disabled the rest. Very happy camper now !

Nico74
Nico74
more options

I just upgraded to 3.6.8 and my browser now hangs every time I try and load three different pages: my personal blog (blogspot.com), the locations page on bjs.com, and google.com. I've tried starting in safe mode, still hangs. Going back to 3.5.11.