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Firefox crashes when you open Add-ons menu.

  • 3 replies
  • 10 have this problem
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  • Last reply by cor-el

JOCAAN
JOCAAN
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Firefox crashes when you open Add-ons menu (Tools -> Add-ons) under Ubuntu 10.04. In addition I'm unable to use any of my add-ons. I'm able to get rid of it by re-installing firefox but the problem appears again some minutes later.

Firefox crashes when you open Add-ons menu (Tools -> Add-ons) under Ubuntu 10.04. In addition I'm unable to use any of my add-ons. I'm able to get rid of it by re-installing firefox but the problem appears again some minutes later.

All Replies (3)

cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

JOCAAN
JOCAAN Question owner
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Thank you! You was right I've troubleshoot and I found out that Google Toolbar for Firefox was causing the browser to crash. The version of Google toolbar I had is 7.0.20100326L and when I've disabled it I get rid of the crashes.

cor-el
cor-el
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You're welcome