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Freezes at any time. Need to use task manager to close it. Always tells me a plug in is at fault but doesn't tell me which. I've updated them all. ???

  • 1 reply
  • 4 have this problem
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  • Last reply by Kmcn

PhilG
PhilG
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There is no crash log. I guess not technically a crash since FireFox doesn't close. In fact cannot be closed other than using task mgr to end the process.

There is no crash log. I guess not technically a crash since FireFox doesn't close. In fact cannot be closed other than using task mgr to end the process.

All Replies (1)

Kmcn
Kmcn
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Sorry just to clarify, when you say it freezes at any time, do you mean every time you try to close out of Firefox you need to use the task manager?

One option is for you to disable all add-ons and try to close Firefox, if it does indeed shut-down correctly (without the need of the task manager) you can then enable add-ons one by one until you find the add-on causing the issue (ensure each time you enable an add-on you test Firefox to see if it shuts down correctly).