This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I reset the browser default pointer to acrobat 9 pro instead of acrobat reader

  • 3 replies
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

more options

I have firefox 3.6.13. When I click on an email or other source with an adobe attachment the browser defaults to adobe reader. I have adobe acrobat pro 9 on my computer. I often get black screens when the attachment tries to show in the Reader, but it always works correctly in acrobat pro. How do I reset the browser default pointer to open all adobe attachments and documents in adobe acrobat pro rather than the reader?

I have firefox 3.6.13. When I click on an email or other source with an adobe attachment the browser defaults to adobe reader. I have adobe acrobat pro 9 on my computer. I often get black screens when the attachment tries to show in the Reader, but it always works correctly in acrobat pro. How do I reset the browser default pointer to open all adobe attachments and documents in adobe acrobat pro rather than the reader?

All Replies (3)

more options
more options

This didn't help. I had already tried this. In Firefox 7, even when I specified Acrobat in Firefox, it continued to default to Adobe Reader.

In earlier versions of Firefox, you could copy the nppdf32.dll file from Acrobat into the Mozilla Firefox plugins directory, but this no longer changes the default in Firefox 7.

I was not able to figure out how Firefox 7 prioritized which reader to use, and so couldn't figure out how to change my priority preference. I ultimately had to completely uninstall Adobe Reader from my system to get it to use Acrobat Pro.

If there's a better solution, I am still interested.

more options

You can create a plugins folder in the Firefox profile folder and copy the plugin file to that folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder

You can enable and disable individual plugins on the "Firefox/Tools > Add-ons > Plugins" page.