Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have just installed the latest version 3.6.13 so why do I now get each time I open Firefox I still get a warning to install the latest version.

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by TonyE

more options

I have just installed the latest version 3.6.13 and now each time I open Firefox I still get a warning to install the latest version. What more can I add to explain this problem. If I have just installed 3.6.13 version then why do I still get a warning on my Firefox home page that I have to upgrade.

I have just installed the latest version 3.6.13 and now each time I open Firefox I still get a warning to install the latest version. What more can I add to explain this problem. If I have just installed 3.6.13 version then why do I still get a warning on my Firefox home page that I have to upgrade.

All Replies (1)

more options

You need to reset your user agent string so that it shows Firefox 3.6.13, for details see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

If you are still having problems see this link - https://support.mozilla.com/kb/Updates+reported+when+running+newest+version