This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After I uninstalled 4.0 via control panel, when I download and install 3.6 from this (http://www.mozilla.com/en-US/firefox/all-older.html), Firefox still somehow is running 4.0. How can I get back to 3.6?

more options

I recently upgraded to Firefox 4.0, but for several reasons, I need to revert to 3.6. I uninstalled 4.0 via the control panel, and then downloaded 3.6 from this link: http://www.mozilla.com/en-US/firefox/all-older.html. After the install, I opened Firefox, and it is somehow running 4.0. I uninstalled and restarted several times, and I checked to make sure that the file it says it is installing is 3.6.16. What am I doing wrong? I really need to get back to 3.6...

I recently upgraded to Firefox 4.0, but for several reasons, I need to revert to 3.6. I uninstalled 4.0 via the control panel, and then downloaded 3.6 from this link: http://www.mozilla.com/en-US/firefox/all-older.html. After the install, I opened Firefox, and it is somehow running 4.0. I uninstalled and restarted several times, and I checked to make sure that the file it says it is installing is 3.6.16. What am I doing wrong? I really need to get back to 3.6...

Chosen solution

Firefox shows as 3.6.16 in this forum. What makes you think that you are using Firefox 4.0 yet?

If your Toolbar buttons are in the wrong places, you can open the Firefox SafeMode and Reset toolbars and controls to return them to the 3.6 default location.

http://support.mozilla.com/en-US/kb/Safe+Mode

Read this answer in context 👍 0

All Replies (3)

more options

Chosen Solution

Firefox shows as 3.6.16 in this forum. What makes you think that you are using Firefox 4.0 yet?

If your Toolbar buttons are in the wrong places, you can open the Firefox SafeMode and Reset toolbars and controls to return them to the 3.6 default location.

http://support.mozilla.com/en-US/kb/Safe+Mode

more options

That was it... the buttons were still in the 4.0 placement, so I was confused. Thanks so much!

more options

You're welcome.