This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm unable to update Adobe flash because mozilla is conflicting. What should I do?

  • 1 reply
  • 17 have this problem
  • 5 views
  • Last reply by AliceWyman

more options

I am trying to install and updated version of Adobe Flash Player 10.2. The error message reads "the installer will automatically continue when these conflicting applications are closed: Mozilla Firefox. I don't know how to close mozilla without disconnecting the internet. I am using an HP desktop with windows XP.

I am trying to install and updated version of Adobe Flash Player 10.2. The error message reads "the installer will automatically continue when these conflicting applications are closed: Mozilla Firefox. I don't know how to close mozilla without disconnecting the internet. I am using an HP desktop with windows XP.

All Replies (1)

more options

Just close all Firefox windows or use File -> Exit. You will not be disconnected from the Internet.