This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have already asked my question twice

more options

on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

on the computer with this firefox problem before I downloaded firefox 4 I removed firefox from my computer using my windows XP control panel,

All Replies (1)

more options

Your original question is here - locking this thread.
https://support.mozilla.com/en-US/questions/819958?s=&as=s