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How to find out if Silverlight is disabled in Mozilla's add-ons and fix it so I can insert attachments into my email.

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by Xircal

rcamblos
rcamblos
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I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

I cannot insert attachments, photos, etc. into my emails in Firefox 4. Windows Live Hotmail solutions had me reinstall Silverlight. It didn't work. They now suggest contacting you to see if Silverlight is being disabled in the add-ons sections of my browser. I can attach files in Explorer but not in Firefox. How do I check to see if Silverlight is being disabled and fix this problem?

All Replies (1)

Xircal
Xircal
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Click the Firefox button, go to Add-ons | Plugins. It appears to be enabled already though because your system details show "4.0.60310.0" which is the latest version of Silverlight.