This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmarks disappeared when upgraded to 4, how do I recover bookmarks?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

jm.turner01@yahoo.com
jm.turner01@yahoo.com
more options

When I updated to ver 4 my bookmarks were lost. The previously asked questions help section accomplished nothing for restore or backup.

Hopefully the directory is still on a server somewhere since all my job search and most of my military history sites were in the bookmarks.

Having been a Novell program administrator in the distant past, I understand the need for program upgrades, but this kind of not quite ready upgrades is what drove me away from MS Explorer. Please do not become like them.

When I updated to ver 4 my bookmarks were lost. The previously asked questions help section accomplished nothing for restore or backup. Hopefully the directory is still on a server somewhere since all my job search and most of my military history sites were in the bookmarks. Having been a Novell program administrator in the distant past, I understand the need for program upgrades, but this kind of not quite ready upgrades is what drove me away from MS Explorer. Please do not become like them.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Modified by cor-el