This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Just used CCleaner, now Google Maps do not load street view, and sites like Facebook and MySpace load in a non-graphic way. What's wrong? Have already gone thru all Firefox settings to set them as recommended by Firefox.

  • 1 reply
  • 15 have this problem
  • 2 views
  • Last reply by cor-el

JimmyBaggadoughnuts
JimmyBaggadoughnuts
more options

Just used CCleaner, now Google Maps do not load street view, and sites like Facebook and MySpace load in a non-graphic way. What's wrong? Have already gone thru all Firefox settings to set them as recommended by Firefox.

Just used CCleaner, now Google Maps do not load street view, and sites like Facebook and MySpace load in a non-graphic way. What's wrong? Have already gone thru all Firefox settings to set them as recommended by Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).