Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I unblock my email account, I do not own a mobile phone.

more options

I can not unblock my email account, and I do not own a cell phone to get a verification code to prove its my email , so what am I suppose to do to get my email account on blocked.

I can not unblock my email account, and I do not own a cell phone to get a verification code to prove its my email , so what am I suppose to do to get my email account on blocked.

All Replies (1)

more options

It depends on your mail service provider. You may want to check their help pages or call their support number. If you mention which one it is, someone could provide more information.