This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since I updated to firefox 5.0, the windows media player plug in for firefox doesnt work anymore :(

  • 3 replies
  • 40 have this problem
  • 3 views
  • Last reply by PastaNerd

more options

Ok I recently upgraded to firefox 5.0, and then when I went to a website that uses windows media player to watch videos and news reports, it said I needed to download the windows media player plug in for firefox. And yet I had already done that in the past. So it directs me to the plug in for windows media player 11, I download and install and it doesnt work. Website repeats the same message, you need to download plug in. It was working fine with firefox 4.0! I use the OS Windows 7, 64bit. Any help please?

Ok I recently upgraded to firefox 5.0, and then when I went to a website that uses windows media player to watch videos and news reports, it said I needed to download the windows media player plug in for firefox. And yet I had already done that in the past. So it directs me to the plug in for windows media player 11, I download and install and it doesnt work. Website repeats the same message, you need to download plug in. It was working fine with firefox 4.0! I use the OS Windows 7, 64bit. Any help please?

All Replies (3)

more options

Have you tried to reinstall Windows Media Player plugin?

more options

Yes I did, at first it identified it as already there, so it gave the option of repairing it, etc, so I uninstalled the Windows Media Player, then Installed it again, and it still doesn't seem to work! I have the same problem with several other plug ins, in the add ons and plug in section of Mozilla tools, I see that say, "incompatible with firefox 5.0" but as days go by those add-ons, that are built by those other websites seem to be repairing it, but I wanted to know for something as important as windows media player plug in, am I the only one getting this problem? :/

more options

Ok this is going to sound a little dumb, but after shutting down my computer and turning it on this morning it worked, I guess all it needed was a reboot.....why didnt I think of that before :/