This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The letters are appearing as numbers in crossword puzzles.

  • 2 replies
  • 4 have this problem
  • 7 views
  • Last reply by ldhalperin

more options

I type one letter in the crossword puzzle successfully. All the next letters that I type appear as numbers in the puzzle. It does not matter which puzzle site I use. This happens with usa today, the latimes and stanxwords.

This does not happen with IE.

I type one letter in the crossword puzzle successfully. All the next letters that I type appear as numbers in the puzzle. It does not matter which puzzle site I use. This happens with usa today, the latimes and stanxwords. This does not happen with IE.

All Replies (2)

more options

Are that Flash or Java objects?

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

This does not solve the problem.