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Has anyone seen this before,what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined . This comes on my laptop when I turn it on. Does anybody know what it means? Please email me if you know what this means.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Xircal

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what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

what happened:TypeError: Components.classes['@mozilla.org/extensions/manager;1'] is undefined

Chosen solution

This is an indication that you have an add-on installed which is incompatible with Firefox 5.0.x

To determine which one it is start Firefox in Safe Mode. See this article which explains the procedure: http://kb.mozillazine.org/Safe_Mode

If you have the Ask Toolbar installed, remove it by clicking the orange Firefox button, go to Add-ons, then Extensions.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

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Chosen Solution

This is an indication that you have an add-on installed which is incompatible with Firefox 5.0.x

To determine which one it is start Firefox in Safe Mode. See this article which explains the procedure: http://kb.mozillazine.org/Safe_Mode

If you have the Ask Toolbar installed, remove it by clicking the orange Firefox button, go to Add-ons, then Extensions.


If this answers your question, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same subject.

Thanks.

Modified by Xircal

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Thanks so much Xircal. You solved my problem. Thanks again for the help.

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You're welcome.