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Firefox wont start after overnight XP patch installation

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Hasan

lboeckl
lboeckl
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Overnight XP installed a patch and rebooted my PC. This morning I can't get Friefox to start. I looked for the xpicleanup.dat file using the instructions here (search hidden files etc) but search ends without locating the file. Does anyone know where Firefox parks this file normally? If not I am not sure what to do next?

Overnight XP installed a patch and rebooted my PC. This morning I can't get Friefox to start. I looked for the xpicleanup.dat file using the instructions here (search hidden files etc) but search ends without locating the file. Does anyone know where Firefox parks this file normally? If not I am not sure what to do next?

Chosen solution

  • Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox
  • As an alternative method, select "Start -> Run" and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> Troubleshooting extensions and themes

Check and tell if its working.

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All Replies (3)

Hasan
Hasan
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Chosen Solution

  • Start Firefox in Safe Mode by Holding down the SHIFT key while starting Firefox
  • As an alternative method, select "Start -> Run" and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

-> Troubleshooting extensions and themes

Check and tell if its working.

lboeckl
lboeckl Question owner
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Thx for the tip - it is working now. Thx again

Hasan
Hasan
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