This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do i get rid of the annoying for jumping over ditches on the start page.

  • 7 replies
  • 4 have this problem
  • 5 views
  • Last reply by John99

more options

i just downloaded the latest updates from mozilla for firefox and since then this annoying running fox appears in a small window below the search bar and go away until i go to a web site. how do i get rid of it . left or right click does not help

i just downloaded the latest updates from mozilla for firefox and since then this annoying running fox appears in a small window below the search bar and go away until i go to a web site. how do i get rid of it . left or right click does not help

All Replies (7)

more options

Why not post a screen shot.

Whatever it is you are seeing is probably not connected with Firefox but something else you have managed to download.

more options

That's probably a snippet on the about:home default homepage. You can change your home page to get away from the video.
http://support.mozilla.com/en-US/kb/How+to+set+the+home+page

more options

thank you i will try to post a screen shot never done that before. i just assumed because it was a fox that it was from mozilla it says "play runfield the latest HTML5 from "Aurora "

more options

thank again i will try that

more options

The "snippetContainer" is what that part of the about:home page is called, in the internal coding. It is used by Mozilla to send different messages to users as they open Firefox. Most release versions rotate 3 or 4 different messages, but the 6.0 Beta seems to be stuck on that one HTML5 video message most of the time.

You can hide the box that shows the snippets with code in userChrome.css. if you want to hide that silliness.

Add code to userChrome.css below the @namespace line.

   * http://kb.mozillazine.org/userChrome.css
   * http://kb.mozillazine.org/Editing_configuration 

You can use the ChromEdit Plus extension to have easier access to the customization files.

   * ChromEdit Plus: http://webdesigns.ms11.net/chromeditp.html 
 @namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

/* hide snippet container on the about:home page */
#snippetContainer { display: none !important; } 

edit - fixed the code to display correctly

Modified by the-edmeister

more options

so i was right- the glitch is in the browser thanks again. has no one else posted the problem?

more options

I guess I must have already opted for some option not to display such snippets. My page source shows:

<div id="snippetContainer">

       <div id="defaultSnippets" hidden="true">  

I am not seeing jumping foxes, even in Firefox 6.


I wonder has markup syntax of this forum been modified

I thought leaving a leading space allowed the less than chevrons of code, but I had to use the escape above.