This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

BBC iplayer says "You need to upgrade Flash to version 10.1.0 or higher but I am on latest version

  • 6 replies
  • 128 have this problem
  • 2 views
  • Last reply by johnthur

more options

BBC iplayer says "You need to upgrade Flash to version 10.1.0 or higher to play Hearing the Past. Upgrade the Flash player now" I have version 10.3.183.7 I am on Firefox 3.6.22 on Fedora 14.

BBC iplayer says "You need to upgrade Flash to version 10.1.0 or higher to play Hearing the Past. Upgrade the Flash player now" I have version 10.3.183.7 I am on Firefox 3.6.22 on Fedora 14.

Chosen solution

where can l find Flash to version 10.1.0

Read this answer in context 👍 1

All Replies (6)

more options

Do you use the NoScript add-on to filter site scripts? In that case, a web site may assume there is a Flash problem when in fact the problem is that the script didn't run. Because large web sites often host media files on a content distribution network, you will need to check the NoScript popup for the one related to videos.

more options

Your above posted system details show an outdated Flash 10.0 r32 plugin, so it appears that Firefox doesn't find that 10.3.183.7 version.

  • Shockwave Flash 10.0 r32
more options

That was it, I'd not updated Flash in all locations, thanks.

more options

You're welcome

more options

Chosen Solution

where can l find Flash to version 10.1.0

more options

The answer was that Flash was installed in more than one location, when I found that out I was able to update the other locations and all was well. Thanks for your help.