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Firefox crashes about every twenty mins

  • 6 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

LMR1991
LMR1991
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Whenever I have more than 1 tab open, firefox will crash whether I'm doing homework online for school, listening to music, going on FB, whatever. I've tried using the troubleshoot but nothing seems to work.

Whenever I have more than 1 tab open, firefox will crash whether I'm doing homework online for school, listening to music, going on FB, whatever. I've tried using the troubleshoot but nothing seems to work.

All Replies (6)

m-wynn
m-wynn
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idvaultaddin@whitesky seems to be the culprit. To remove this addon"

  1. type about:addons in the Location bar and press enter
  2. click on extensions on the left.
  3. search for IDVault
  4. click remove
  5. restart firefox
jessiblog
jessiblog
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https://support.mozilla.com/en-US/kb/Firefox%20crashes

[Blog link removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Modified by Chris Ilias

LMR1991
LMR1991 Question owner
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I don't have IDVault. I also had to use Safe mode because going to my extensions keeps crashing Firefox as well.

I already looked at the crashes and nothing seems to be close to what is going on with mine. Thanks, but like I said in my first post, I already tried the troubleshooting.

m-wynn
m-wynn
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How about Comcast Constant Guard?

knorretje
knorretje
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See this bugreport
bug 684748 - (Mostly) 6.0.1 crashes with IdVault

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • Tools > Add-ons > Extensions : CGPS Extension 1.0 idvaultaddin@whitesky